Change Is In the Air
Welcome to On Time Elite (OTE), where we set the standard in the entertainment industry for celebrity and production bus rentals. I’m Cris, the booking director at OTE, with 11 years of experience in the field. In this week’s blog post, we’ll explore some exciting changes we’ve made to better serve our clients. These updates focus on union jobs and booking protocols.
Union Projects
For our returning clients, you know that union jobs could be a bit tricky when it comes to hiring OTE vehicles. Previously, clients had to hire both from the hall and from OTE for a driver/operator. With our brand-new fleet, we’ve spared no expense in creating units that are easy for union drivers to manage. If you’re coordinating a union project, you can rest assured. We have state-of-the-art vehicles designed specifically for operation by union staff. Of course, if you still prefer an OTE-trained specialist, just let me know, and we’ll make it happen.
A Change You Might Not Like
I have to admit there’s one change that might disappoint our clients. OTE no longer allows clients to ride inside the vehicles. We know this was convenient in the past, both on-site and financially, but we made this adjustment to provide the safest vehicles possible. We even built custom sofas from scratch, but seatbelts didn’t always fit the aesthetic. However, your safety remains our highest concern. I’ll personally relay this information to each client to ensure we’re all on the same page before peak season.
Change with Booking
Speaking of our new fleet, I know I’ve mentioned it multiple times since the new year, and I’ve seen the anticipation from our clients. We’ve been fortunate to join your teams and we truly appreciate the vote of confidence you place in us. This year, we want to continue honoring our tried and true format of placing holds, but if there are any challenges with confirming bookings, we’ll do our best to accommodate with alternative options or unfortunately release the hold altogether. We understand that these changes may have an impact on your projects, so please always coordinate with me to find the perfect scenario for your needs. You can discuss your project with us as many times as you feel is necessary, as we’re committed to being transparent with you every step of the way.
At OTE, our dedication to you, your projects, and your confidence in us will never change. While we may make internal adjustments, we’re fully aware of the impact they have on you, and we strive to be as transparent as possible. So whether you’re a new client or a returning one, we’re here to continue providing you with top-notch service and support to ensure your photoshoots, campaigns, events, and concerts are nothing short of a huge success on the East Coast and beyond. Let’s make magic happen together!